Legal
Terms of Service
These terms govern your use of Timzen as a customer.
Version 2026-09-27 · Effective September 27, 2026 · All legal documents
1. Who we are
Timzen is operated by AD Supply NY Corp (“Timzen”, “we”, “us”). Timzen is a booking platform: it lets customers find and book appointments with independent local service businesses (“businesses”), and lets businesses run their calendar, client list, services and team. By creating an account, booking an appointment, or otherwise using Timzen, you agree to these terms and our Privacy Policy and Acceptable Use & Community Guidelines. If a business is reading this, the Business Terms & Subscription Agreement governs your account instead.
2. Accounts and sign-in
Customer accounts are created with a name and email address and signed into with a one-time 6-digit code sent to that email, or with a Google account — Timzen never uses passwords. You are responsible for keeping access to your email address (and, if used, your Google account) secure, since anyone with access to it can sign in as you. You must be at least 13 years old to create an account, and if you are under 18 you need a parent's or guardian's permission (see Section 3). When you sign up, or the first time a material change is made to these terms or our Privacy Policy, you confirm your age/parental-permission status and agree to both by checking a box; we record the version and date you accepted. A business account is created when a business signs itself up, or when Timzen sets one up for it, and the owner may then add logins for their own team; that owner is responsible for the logins they create.
3. Children
Timzen is not directed to children under 13, and no one under 13 years old may create an account, book an appointment, or otherwise use Timzen. Anyone between 13 and 17 needs the permission of a parent or legal guardian to use Timzen, and that parent or guardian is responsible for the minor's use of the account. If we learn that we hold information from someone under 13, we will delete it.
4. Businesses are independent
Every business listed on Timzen is an independent business, not an employee, agent, contractor or franchise of Timzen. Timzen does not provide the services businesses list — haircuts, manicures, massages, detailing and everything else on Timzen are performed entirely by the business you book with, under that business's own policies, licensing and insurance. Timzen is not a party to the appointment you make and is not responsible for the quality, safety, timeliness or outcome of any service.
5. No payments on Timzen
Timzen does not process, store or collect payment for appointments. Every price shown is the business's own display price and may change; you pay the business directly, in person, using whatever payment methods that business accepts. Timzen never asks for your card details and you should never enter them anywhere in Timzen.
6. Booking, changes and cancellations
When you book, you will get an email confirmation and, where enabled, a reminder before your appointment. Each business sets its own cancellation and rescheduling policy, including how much notice it needs and what happens with no-shows; that policy is shown on the business's booking page and applies to your appointment. Timzen does not decide, enforce or refund a business's cancellation policy — contact the business directly about a specific appointment.
7. Reviews
Only a customer with a completed, verified appointment at a business may leave a review of it, and only once per appointment. Businesses can post one public reply to a review but cannot edit or remove a review themselves; Timzen may remove a review that violates these terms, our Acceptable Use & Community Guidelines, or the law. Reviews reflect the opinion of the customer who wrote them, not Timzen, consistent with the FTC's rules on genuine, verified reviews (16 C.F.R. Part 465).
8. Acceptable use
Using Timzen means following our Acceptable Use & Community Guidelines, which cover accurate information, not harassing a business or another customer, not scraping or interfering with the service, and not posting reviews or content that are false, defamatory, or paid for without disclosure.
9. Your data and cookies
Our Privacy Policy (which includes our Cookie Notice) describes what we collect, why, who we share it with, and how you can ask us to delete or export it. It is part of these terms.
10. Disclaimers and liability
Timzen is provided “as is.” We work to keep booking, reminders and the directory accurate and available, but we don't guarantee the platform will be uninterrupted, error-free, or that any listed business will honor an appointment. To the fullest extent the law allows, Timzen is not liable for the acts, omissions, services or policies of any business listed on Timzen, or for indirect or consequential damages arising from your use of it. See our full Disclaimer for more detail. Nothing here limits any right a consumer-protection law in your home state gives you that cannot lawfully be waived.
11. Governing law and disputes
These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Any dispute arising from these terms or your use of Timzen may be brought in the state or federal courts located in New York or New Jersey, and you consent to those courts' jurisdiction. This does not take away any protection your home state's consumer-protection law gives you that cannot be waived by contract.
12. Changes to these terms
We may update these terms as Timzen changes. We'll update the version and effective date above when we do, and post material changes here before they take effect. If you're signed in, we'll ask you to review and re-accept a materially changed version once, the next time you visit.
13. Contact
Questions about these terms? Write to info@adwebdesignny.com.